It will not delete any of your previous downloads or purchases. Resetting the Microsoft Store will clear the app data and log you out of the Store. If none of the fixes mentioned above work for you, you can try resetting Microsoft Store as a final effort to fix the download issue. Once you’ve ensured that the date and time on your desktop are correct, go back to Microsoft Store and see if it’s working correctly.
If you do not want to manually set the date and time, you can sync your time with the Windows time server, or set your time zone manually. Step 3: Click on ‘Change’ under ‘Set date and time manually’. Step 2: Turn the toggle bar for ‘Set time automatically’ off. Step 1: Go to Settings and select Time & Language. Microsoft Store will refuse to download any app on your desktop if its date and time are not up to date. It is not a guarantee that the troubleshooter will fix the issue, but it is worth a shot. The Windows Troubleshooter will run and try to detect a problem with Microsoft Store and the apps you downloaded from it. Step 3: Click on ‘Additional Troubleshooters’ and select Windows Store apps. Step 2: Select ‘Troubleshoot’ on the side menu.
Step 1: Go to Settings and select Update & Security.
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